Mona used many soft skills as she moved from independent and powerless to interdependent and powerful. The most significant skills were:

•  Courage
•  Decision Making
•  Adaptability

Courage: Mona was adamant in her decision to stay in her home. It took courage to take in new information. Choosing to let go of her independence allowed her to make a far better, more informed decision. It also took courage to move in with a housemate of a virtual stranger. She chose to trade independence for interdependence.

Decision Making: Mona realized she had the power to change her mind in order to make a life-affirming decision. This new decision considered all the stakeholders - two daughters, friends, neighbors, and rescuers and the impact of her choice on them.

Adaptability: Mona had no power over the rising water. She had power in her willingness to adapt to the circumstances. Adapting and changing her decision made her life less stressful, introduced a new neighbor and friend, and gave her two daughters peace of mind knowing that their mom was in good spirits and well cared for.